WE CAN HELP WITH
- Product and size questions
- Order changes or cancellations
- Delivery and tracking questions
- Returns and refunds
- Damaged, faulty or incorrect items
- General feedback
How can we help?
ARDEN & HUE CUSTOMER CARE
Questions about a product, size, delivery or existing order? Send us a message using the contact form below and include the relevant details so we can help you more quickly.
We aim to reply within 1–2 business days
CONTACTING US ABOUT AN ORDER?
Help us find it quickly
Please use the email address entered at checkout and include your order number in the message.
If an item arrived damaged, faulty or incorrect, also include a clear description of the issue. We may reply asking for photographs of the item, packaging and shipping label.
BEFORE YOU SEND YOUR MESSAGE
Include the details that match your question
Product or size
Tell us the product name, preferred colour and size you are considering.
Order or delivery
Include your order number, checkout email and the latest tracking update.
Return request
Tell us which item you wish to return and wait for the correct return instructions.
Item problem
Describe the issue and keep the item, packaging and shipping label until we respond.
SEND US A MESSAGE
Complete the contact form below
Please check that your email address is correct before submitting. If your message concerns an order, include the order number in the comment field.
Please note
Submitting a message does not automatically cancel an order, create a return or reserve stock. We will confirm the next steps after reviewing your request. Please do not send a return to the sender address on the parcel unless we have specifically instructed you to use it.